What is telemedicine?

Telemedicine is the name for the process of having a “virtual visit” with your doctor. A telemedicine visit is basically a video chat with your doctor so that you can speak to each other “face-to-face” just like a real visit. You can have a telemedicine visit in the comfort of your own home!


Why are you offering telemedicine?

Telemedicine technology has been available for a long time, but most insurers have not provided coverage for these services. The current situation with the novel coronavirus (COVID-19) has forced people to stay at home as much as possible, and insurance companies have reacted by offering coverage for telemedicine. Since it is best not to travel to the doctor’s office if possible, telemedicine allows you to see your doctor while staying in your own house.


What do I need to participate in a telemedicine appointment?

All you need for a successful telemedicine visit is an internet connection, an email address, and a computer with a webcam. You can also use a tablet (like an iPad) or a modern cellphone (like an iPhone or Android). If you can use your device for Facetime or Skype, you can use it for telemedicine.


Is telemedicine covered by my insurance?

After the COVID-19 pandemic, most plans are covering telemedicine services for patients already established with the practice. For new patient visits, many plans are unclear if they are covering telemedicine or not. We offer discounted self-pay rates to new patients if their visit is not covered by their insurance plan. The details of telemedicine coverage are changing day-to-day, and the best thing to do is check you plan’s website for current information.


How long will you be offering telemedicine at Precision Digestive Care?

We will offer telemedicine for as long as necessary during these uncertain times. Once a visit to the doctor’s office is deemed safe again by public health authorities, we plan to continue to use telemedicine for select patients that do not want to travel to the office for routine issues (however insurance plans may stop covering telemedicine once the world returns to normal).


How do I make an appointment for a telemedicine visit?

You can call us at (631)350-6077 during normal business hours or use the contact form and we will get right back to you!

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Telemedicine Appointment